# What does Jackman Mechanical do with my information?

> What the Jackman Mechanical plumbing, gas and heating website and request form collect, why, who handles it, and how to ask for a copy or a deletion.

- Canonical HTML: https://www.jackmanmechanical.com/privacy/
- Section: Home > Privacy
- Business: Jackman Mechanical Ltd., Toronto, ON, Canada (serves Toronto, North York, Mississauga, Markham, Ajax)
- Phone: (416) 888-1371 | Text: (289) 639-2754 | Email: jackmanmechanicallimited@gmail.com
- Page updated: 2026-10-20

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Privacy

Jackman Mechanical Ltd., a plumbing, gas and heating contractor in Toronto, uses what you send through this website, a text or a call only to answer your request and do the job: your name, phone, email, the job address, and any photos or videos. It does not sell it. This website counts visits without cookies. To see or delete what we hold, email jackmanmechanicallimited@gmail.com.

## What do you collect, and why?

**What is collected and why**

| When you | We get | Used for |
| --- | --- | --- |
| Send the request form | Your name, phone and email, the job address, what is wrong, how soon, your answers to the form's questions, photos or videos, and which page you came from | Answering the request, pricing and booking the job, and sending you its estimate, invoice and receipt |
| Text (289) 639-2754 | Your number, your message and any photos | The same: it lands in our job inbox |
| Call (416) 888-1371 | Your number, and what you tell us | Answering the call and the job |
| Ask an AI assistant to contact us for you | The name, contact details and description the assistant sends, marked as sent by an AI assistant | Calling or texting you back. We do not send automatic messages to details an assistant typed. |
| Read this website | Counts of page visits, without cookies (below) | Knowing which pages people use |

## Who handles it for us?

Our office software is run for us by Blue Crane Works, the company that built this website, on these services:

- **Microsoft Azure**: stores requests and job records (database in the United States, East US 2 region; photos and videos in Canada, Canada Central region), sends email, suggests addresses as you type, and runs the AI model the office software uses to help read requests and draft estimates.
- **Twilio**: carries text messages to and from (289) 639-2754 and the texts we send you about your job.
- **Cloudflare**: hosts this website and checks that a request is from a person, not a bot (Turnstile).
- **Stripe**: processes card payments when you pay an invoice by card online. Your card number goes to Stripe, never to us.

## Does this website use cookies or tracking?

No cookies, and no advertising trackers. The website counts visits with Blue Crane Works' own analytics, which records the page, how long it was read, how far it was scrolled, the referring site, the device and browser type, an approximate location from the network, and taps on the phone, text, email and social links. A visitor is counted with a code that changes every day, so the same person cannot be followed from one day to the next. These counts are kept as statistics.

## How long do you keep it?

Request and job records are kept with the job, for as long as they are needed for the work, any follow-up on it, and our tax and accounting records. If a request never turns into a job and you ask us to delete it, we will.

## How do I see, correct or delete my information?

Email [jackmanmechanicallimited@gmail.com](mailto:jackmanmechanicallimited@gmail.com) or call [(416) 888-1371](tel:+14168881371). Tell us the phone number or email you used, and we will reply. Some records, such as invoices, have to be kept for tax purposes even after a deletion request; we will tell you which. In Canada, the Office of the Privacy Commissioner of Canada explains your rights under the federal private sector privacy law [(Office of the Privacy Commissioner of Canada)](https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/).

## Do you send marketing?

No. Messages are about your request or your job: a confirmation, a booking, an on-the-way text, an estimate, an invoice, a receipt. Reply STOP to a text to stop texts from (289) 639-2754.

Published by Jackman Mechanical Ltd., Toronto. Updated October 20, 2026.

## A privacy question?

Email us and say which phone number or email you used.

[Email us](mailto:jackmanmechanicallimited@gmail.com)

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Jackman Mechanical Ltd.: plumbing, gas and heating for homes and businesses in Toronto, North York, Mississauga, Markham and Ajax. Call (416) 888-1371. Full site: https://www.jackmanmechanical.com/