Request a repair
Send a plumbing, gas or heating request with photos
Send Jackman Mechanical Ltd. a request for a plumbing, gas or heating repair or quote in Toronto, North York, Mississauga, Markham or Ajax: what is going on, how soon you need it, photos or a video, and the address. You get a reply by email right away, and we call or text you back. Emergencies go to the phone, any hour, at (416) 888-1371.
Smell gas or hear a carbon monoxide alarm? Do not use this form.
Leave the building first. From outside, call Enbridge Gas at 1-866-763-5427 or 911 for gas (Enbridge Gas), and 911 for a carbon monoxide alarm (Government of Ontario). Water coming in or no heat in winter: call us at (416) 888-1371.
Which photos help with each problem?
The form asks for photos or a video because they show the problem before anyone arrives. These are the photos it suggests for each kind of problem; a text to (289) 639-2754 works the same way.
| Problem | The most useful photos |
|---|---|
| No heat | The label inside the furnace or boiler door, and any blinking light or code. |
| Leak or burst pipe | Where the water is coming from, and any damage around it. |
| Drain | The drain, and any water that came back up. |
| Water heater | The label on the tank (it shows the model and size), the whole tank, and the pipes and vent on top. |
| Gas line or appliance | Where the appliance will go, and your gas meter. |
| Something else | The problem up close, and the whole area around it. |
What happens after I send it?
- You get a reply by email right away with your request number.
- We read your request and call or text you back.
- If a visit is needed, we book a day and an arrival window with you.
- You get a text when we are on the way.
Can I text instead?
Yes. Text (289) 639-2754 with photos and a few words about the problem. A text to that number lands in the same job inbox as this form, with your number, so we can text you back.
What does it cost?
Jackman Mechanical prices each job directly with you, and the answers and photos you send help get that right the first time. Its typical prices for common furnace and gas jobs are in the common questions. How estimates and payments work is on the estimates and payments page.
What do you do with my details?
We use them only to answer your request. The privacy page says what is kept, where and for how long.